Type	API Method	Description
POST	http://login.sendservice.eu/MultiChannelapi/api/MakeCall	Begin a new Call Center call
POST	http://login.sendservice.eu/MultiChannelapi/api/Hangup	Hangup a Call Center call

POST api/MakeCall

Begin a new Call Center call with an Operator.

The Operator must have his softphone configured with his credentials. For more information visit: Configurazione Softphone

Parameters

Parameters	Description	Object/Right format	Required
user	It represents required object for the authorization	"User": { "username": "your username", "password": "your password" }	yes
OperatorUsername	Username of the Call Center Operator	String	yes
NumberToCall	Phone Number wich will be called	String (with international prefix)	yes
Guid (on response)	Univoque identifier of your call	String

Application/Json or Text/Json

{
"User": {
"username": "useradmin",
"password": "passadmin"
},
"OperatorUsername": "operatorUsername",
"NumberToCall": "00390299393848"
}

Application/Json or Text/Json

"{\"Extension\":\"0000000569\",
\"Guid\":\"4927c93c-45cd-4fd3-9a67-3e0c0a314cde\"}"

Hangup a Call Center call

Parameters	Description	Object/Right format	Required
user	It represents required object for the authorization	"User": { "username": "your username", "password": "your password" }	yes
Extension	Extension of the Call Center Call	String	yes

Application/Json or Text/Json

{
  "User": {
    "username": "useradmin",
    "password": "passadmin"
  },
  "Extension": "0000000111"
}